Term of Service

Terms of Service

Welcome to Lainefa. By visiting our website or purchasing from us, you agree to the following terms. Please read them carefully.

1. General

This website is operated by Lainefa. By accessing the site or placing an order, you confirm that you are at least 18 years old (or have permission from a parent or guardian) and that you accept these Terms of Service. We may update these terms at any time, and the latest version will always be available on this page.

2. Products and Descriptions

• We offer wigs, hair extensions and related hair accessories.
• We try to show our products, colors and textures as accurately as possible. However, colors may look slightly different depending on your screen, lighting and device.
• Natural variations in hair texture, density and shade can occur, especially in human hair products.
• Product availability may change without notice.

3. Pricing and Payment

• All prices are listed in USD $ and may change at any time without prior notice.
• Payment must be completed through the payment methods available at checkout.
• We reserve the right to cancel any order in case of a pricing error, stock issue or suspected fraud.

4. Orders and Confirmation

• Placing an order is an offer to buy. An order is confirmed only after we send you a confirmation by email, SMS or WhatsApp.
• We may refuse or cancel any order at our discretion, in which case any payment made will be refunded.
• Please provide accurate name, address and phone number. We are not responsible for delays caused by incorrect details.

5. Shipping and Delivery

Delivery times and charges are explained in our Shipping Policy. Delivery dates are estimates and may be affected by courier delays, weather or public holidays. Once the order is handed over to the courier, we are not responsible for delays caused by them.

6. Returns and Refunds

Returns, exchanges and refunds are handled according to our Refund & Return Policy. Please read it before placing an order.

7. Product Care and Use

• Wigs should be used and maintained according to our Wig Care Guide.
• Damage caused by incorrect use, such as excessive heat on synthetic fibers, harsh chemicals, improper washing or bleaching, is not covered by returns or refunds.
• We recommend a patch test before dyeing or chemically treating any product.

8. Intellectual Property

All content on this website, including logos, text, images, product photos and designs, belongs to [Store Name]. You may not copy, reproduce or use it for commercial purposes without our written permission.

9. User Conduct

You agree not to misuse the website, attempt unauthorized access, submit false information or use the site for any illegal purpose.

10. Limitation of Liability

To the fullest extent permitted by law, Lainefa is not liable for any indirect or incidental damages arising from the use of our website or products. Our total liability is limited to the amount you paid for the product in question.

11. Privacy

Your personal information is handled according to our Privacy Policy.